The Jeanine Geiger Crisis Center is currently seeking applicants for a Housing/Economic Advocate
I Job Purpose:
The Housing/Economic Advocate is responsible to perform intakes for clients accessing short term and transitional housing services, coordinate the major program components for self-sufficiency program participants, ensure effective delivery of program components and support services, and develop and maintain good working relationships with other service providers in the local area.
II. Duties, Tasks and Responsibilities:
Supervisory Duties: Provides training to new staff as assigned by program coordinator
Direct Services: Performs intakes for and provides information and referral to JGCC services and community resources.
1) Leads and/or coordinates client education programs including preparation of material and scheduling presentations to meet client needs and contract requirements.
2) Works with program participants using case management assessment tools to establish an individualized service plan.
3) Provides information to the community, agencies and organizations about JGCC, its services and the needs of victims of domestic violence, dating violence, sexual assault, and stalking.
Advocates and arranges for delivery of services, monitors service delivery to see that objectives are being met, ensures appropriate revisions are identified and implemented.
4) Participates in building community network with other service providers.
5) Attends JGCC and community meetings.
6) Provides individualized counseling to program participants, focusing on building self-esteem, economic literacy, budgeting, setting goals, and developing crisis management skills.
7) Network with community college and other training institutes to provide JGCC client’s information about available educational or training opportunities.
8) Maintains all records pertaining to program activities, tracks, and documents all case management and support services provided as well as participant’s progress towards self-sufficiency.
9) Provides program activity reports as needed to meet program requirements.
10) Manage office: responsible for supplies, computer and copier maintenance, petty cash, phone and public contact.
11) Participates in program development and evaluation.
12) Participates in periodic community assessments and studies.
13) Develop and coordinate job development activities for clients.
III. Skills, Knowledge and Abilities:
Specifically describe the knowledge requirement of each skill. These are the requirements to perform the job duties.
- Ability to work in an environment with regular review by supervisor.
- Ability to work with variable situation which requires analysis and application of company/program policies and procedures.
- Ability to plan and carry out assignment to meet objectives, deadlines and targets.
- Ability to resolve most deviations and problems within program guidelines.
- Ability to communicate and interact effectively with clients and the general public.
- Ability to work as part of a team.
- Ability to maintain accurate records and client files.
- Ability to coordinate and lead client workshops.
- Ability to maintain client and agency confidentiality.
- Education and /or equivalent work experience are necessary to perform this job. Must understand the dynamics of domestic and dating violence.
- Professional level of knowledge of case management practices. Six years or more work experience or combination of four years academic and two years work experience in social services, human service, case management or related field.
- Valid driver’s license and access to vehicle or equivalent means of transportation.
- Ability to speak and write fluently in Spanish preferred.
This position is a grant funded position for three years
Jeanne Geiger Crisis Center is an Equal Opportunity Employer and a SOMBWA/WBE certified agency.
email resumes to: firstname.lastname@example.org or mail your resume to
Jeanne Geiger Crisis Center 2 Harris St. Newburyport MA 01950