CTI Housing Consumer Education Center Seeking Two New Team Members

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Housing Consumer Education Counselor

Division/Department:

Housing & Homeless Services- Homeless Prevention

Reports To:

Director of Homeless Prevention

ESSENTIAL JOB FUNCTIONS:

¨      Provides assistance to clients seeking HCEC services and makes referrals to other resources when appropriate. 

¨      Assesses client needs through intake reports, which include services requested by the client, the services provided to the client, and other needs that the counselor and client determine. 

¨      Provides counseling and education to clients related to housing issues. 

¨      Works with challenging client situations that require a comprehensive housing counseling response. 

¨      Assists in the expansion and development of HCEC workshops such as Tenant/Landlord Rights and Responsibilities, Budgeting, Financial Education, etc.

¨      Leads and co-leads workshops. 

¨      Assists in development of outreach activities to clients and community. 

¨      Manages data entry and database tracking of clients served:  gathering, entering and maintaining client information and relevant data. 

¨      Assist with statistical reports and tracking long-term outcomes as required by funding source. 

¨      Follow guidelines and requirements of HCEC funding sources.   

¨      Attend all meetings and trainings as required by supervisor

EDUCATION & EXPERIENCE:

¨    Associate’s or Bachelor’s Degree preferred in human services related field.

¨    2 years working with low income households preferred.

QUALIFICATIONS: 

¨      Good working knowledge of programs such as MSWord, Excel, Access and Publisher as well as strong math skills.

¨      Demonstrated ability to work as part of a client support team.

¨      Knowledge and experience working with low income, culturally diverse, and at-risk individuals.

¨      Excellent organizational, interpersonal, oral and written communication skills.

¨      Ability to work both independently and cooperatively with coworkers and those outside the organization.

¨      Multi-lingual skills (English/Spanish) (English/Khmer/Lao/Vietnamese) desired.

¨      CORI review prior to employment.

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