CTI’s Housing Education Center Seeking Two New Team Members


If you are seeking a busy work environment, have experience helping people problem solve around housing challenges this opportunity is for you!

We are seeking two Housing Consumer Education Counselors with one counselor sited in our North Shore housing education center. Below is the job description. To apply, click here


¨      Provides assistance to clients seeking Housing Consumer Education Center services and makes referrals to other resources when appropriate. 

¨      Assesses client needs through intake, which include services requested by the client, the services provided to the client, and other needs that the counselor and client determine. 

¨      Provides counseling and education to clients related to housing issues. 

¨      Works with challenging client situations that require a comprehensive housing counseling response. 

¨      Assists in the expansion and development of HCEC workshops such as SMART Tenant/ Financial Assistance Application/ Subsidized Housing Application, Financial Education, etc.

¨      Leads and co-leads workshops. 

¨      Assists in development of outreach activities to clients and community. 

¨      Manages data entry and database tracking of clients served:  gathering, entering and maintaining client information and relevant data. 

¨      Assist with statistical reports and tracking long-term outcomes as required by funding source. 

¨      Follow guidelines and requirements of HCEC funding sources.   

¨      Attend all meetings and trainings as required by supervisor.


¨    Associate’s or Bachelor’s Degree preferred in human services related field.

¨    2 years working with low income households preferred.


¨      Good working knowledge of programs such as MSWord, Excel, Access and Publisher as well as strong math skills.

¨      Demonstrated ability to work as part of a client support team.

¨      Knowledge and experience working with low income, culturally diverse, and at-risk individuals.

¨      Excellent organizational, interpersonal, oral and written communication skills.

¨      Ability to work both independently and cooperatively with coworkers and those outside the organization.

¨      Multi-lingual skills (English/Spanish) (English/Khmer/Lao/Vietnamese) desired.

¨      CORI review prior to employment.


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